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Imposing AI: Deceptive design patterns against sustainability

arXiv.org Artificial Intelligence

Generative AI is being massively deployed in digital services, at a scale that will result in significant environmental harm. We document how tech companies are transforming established user interfaces to impose AI use and show how and to what extent these strategies fit within established deceptive pattern categories. We identify two main design strategies that are implemented to impose AI use in both personal and professional contexts: imposing AI features in interfaces at the expense of existing non-AI features and promoting narratives about AI that make it harder to resist using it. We discuss opportunities for regulating the imposed adoption of AI features, which would inevitably lead to negative environmental effects.


From Exploration to Revelation: Detecting Dark Patterns in Mobile Apps

arXiv.org Artificial Intelligence

Mobile apps are essential in daily life, yet they often employ dark patterns, such as visual tricks to highlight certain options or linguistic tactics to nag users into making purchases, to manipulate user behavior. Current research mainly uses manual methods to detect dark patterns, a process that is time-consuming and struggles to keep pace with continually updating and emerging apps. While some studies targeted at automated detection, they are constrained to static patterns and still necessitate manual app exploration. To bridge these gaps, we present AppRay, an innovative system that seamlessly blends task-oriented app exploration with automated dark pattern detection, reducing manual efforts. Our approach consists of two steps: First, we harness the commonsense knowledge of large language models for targeted app exploration, supplemented by traditional random exploration to capture a broader range of UI states. Second, we developed a static and dynamic dark pattern detector powered by a contrastive learning-based multi-label classifier and a rule-based refiner to perform detection. We contributed two datasets, AppRay-Dark and AppRay-Light, with 2,185 unique deceptive patterns (including 149 dynamic instances) across 18 types from 876 UIs and 871 benign UIs. These datasets cover both static and dynamic dark patterns while preserving UI relationships. Experimental results confirm that AppRay can efficiently explore the app and identify a wide range of dark patterns with great performance.


Automatically Detecting Online Deceptive Patterns in Real-time

arXiv.org Artificial Intelligence

Deceptive patterns (DPs) in digital interfaces manipulate users into making unintended decisions, exploiting cognitive biases and psychological vulnerabilities. These patterns have become ubiquitous across various digital platforms. While efforts to mitigate DPs have emerged from legal and technical perspectives, a significant gap in usable solutions that empower users to identify and make informed decisions about DPs in real-time remains. In this work, we introduce AutoBot, an automated, deceptive pattern detector that analyzes websites' visual appearances using machine learning techniques to identify and notify users of DPs in real-time. AutoBot employs a two-staged pipeline that processes website screenshots, identifying interactable elements and extracting textual features without relying on HTML structure. By leveraging a custom language model, AutoBot understands the context surrounding these elements to determine the presence of deceptive patterns. We implement AutoBot as a lightweight Chrome browser extension that performs all analyses locally, minimizing latency and preserving user privacy. Through extensive evaluation, we demonstrate AutoBot's effectiveness in enhancing users' ability to navigate digital environments safely while providing a valuable tool for regulators to assess and enforce compliance with DP regulations.


Deceptive Patterns of Intelligent and Interactive Writing Assistants

arXiv.org Artificial Intelligence

Large Language Models have become an integral part of new intelligent and interactive writing assistants. Many are offered commercially with a chatbot-like UI, such as ChatGPT, and provide little information about their inner workings. This makes this new type of widespread system a potential target for deceptive design patterns. For example, such assistants might exploit hidden costs by providing guidance up until a certain point before asking for a fee to see the rest. As another example, they might sneak unwanted content/edits into longer generated or revised text pieces (e.g. to influence the expressed opinion). With these and other examples, we conceptually transfer several deceptive patterns from the literature to the new context of AI writing assistants. Our goal is to raise awareness and encourage future research into how the UI and interaction design of such systems can impact people and their writing.